Privacy Policy
Last updated: September 2, 2026
Duka Brands ("we", "our", or "us") operates the Duka Brands mobile application. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, and business details provided during registration.
- Location Data: With your permission, we access your device's location to show nearby distributors and set delivery addresses. We do not track your location in the background.
- Order Data: Purchase history, cart items, and delivery details.
- Device Information: Device type, operating system, and app version for troubleshooting and analytics.
2. How We Use Your Information
- To create and manage your account.
- To process and deliver your orders.
- To show nearby distributors and products.
- To communicate order updates and important notices.
- To improve our app and services.
3. Data Sharing
We do not sell your personal data. We may share information with:
- Distributors: Your name, phone number, and delivery address to fulfill orders.
- Service Providers: Third-party services that help us operate (e.g., maps, analytics).
- Legal Requirements: When required by law or to protect our rights.
4. Data Security
We use industry-standard security measures to protect your data, including encrypted connections and secure storage. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate information in your profile.
- Request deletion of your account and associated data.
- Withdraw consent for location access at any time via device settings.
6. Account Deletion
You can request deletion of your account and all associated data by visiting our Account Deletion page. We will process your request and delete your data within 30 days.
7. Third-Party Services
Our app uses the following third-party services that may collect data:
- Google Maps (for location and map features)
- Google Play Services
8. Children's Privacy
Our app is not intended for use by children under 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or email.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: support@dukabrands.co